FAQ
Shipping and Returns
How much does shipping cost?
- shipping is free on all orders!
How long does shipping take?
- depending on your country, it could take anywhere between 7-14 business days
Do you offer express shipping?
- yes! we offer express shipping for those who would like to have their order in 3-4 business days
- $19.99 extra cost
Which countries do you ship to?
- currently, we ship to Canada and United States
- working on adding more countries asap!
How many days do I have to return?
- all returns must be made within 20 days of the date of delivery. It must be in perfect shape and returned in its original box
Do I have to pay for my return?
- no, all orders are sent with a return label explaining how to send back your order
Orders
How can I pay for my order?
- we accept Visa, Mastercard, American Express, PayPal, and Apple Pay
How will I know if my order has been received?
- if you have submitted an online order, you will receive an email confirmation within a few minutes of placing your order
- once your order has been shipped, you will receive another email with a tracking number
My order is taking longer than expected, what should I do?
- due to COVID-19, some orders may take longer than expected, please contact us through our contact page and we will get back to you
Can I change or cancel my order?
- unfortunately, once an order has been placed we cannot cancel/change
- read our return policy above to send back your order